Contact
Corrections and suggestions are genuinely welcome — particularly if you spot a
rate that looks wrong.
Email
hello@rewindedrate.com
We read everything and reply to most messages within a few days.
What to get in touch about
- A rate that looks wrong. Tell us the currency pair and the date. Historical
feeds do contain errors, and we would rather fix one than leave it sitting there.
- A currency you need. 52 are covered today. If yours is missing and a public
daily series exists for it, it can usually be added.
- Privacy questions or requests relating to the
privacy policy.
- Press, research or data questions about sources and methodology.
What we cannot help with
We are not a currency exchange and cannot buy, sell, send or hold money for you. We cannot advise
on whether to convert now or later, and we have no relationship with your bank, so we cannot dispute
a rate you were charged. For a dispute, your provider's own records are what matter.
Before you write about a rate
Two differences come up often and are not errors:
- A small gap against Google. Google quotes an intraday mid-market rate that
moves all day, while this site uses the daily closing rate. A fraction of a percent apart is
normal, and on a past date the closing rate is the more stable figure to cite.
- A larger gap against your bank. That is the spread, and it is expected. Use the
what-if box on the converter to measure it exactly.